Deliveries during NZ Alert Level 3 & Level 4
During COVID-19 Alert Level 3 & 4 in New Zealand online deliveries will continue safely.
We use a third party warehouse who are NZ Government approved to operate during all alert levels as an essential service, and have stringent protocols in place to ensure a safe and healthy work environment for their team.
In order to maintain safety standards and social distancing the team is working at a much reduced capacity and dispatch delays are expected. Please allow 2 - 3 working days for your order to be dispatched and you will receive a dispatch email with tracking details as soon as your order has been processed.
Courier Post have advised that they are currently experiencing delays, so throughout New Zealand your order should arrive within 2 - 4 days of dispatch. Please allow an additional day to be safe.
All our deliveries will be contactless, plus all New Zealand orders will be sent without a signature required for further ease and safety. Please ensure you add your phone number and delivery notes during checkout, or update your delivery requirements directly with the courier once you receive your tracking details.
Thank you for your support & take care.
Groundd Dreams Team,
Morgan & Ellie