Weighted Blanket Return Policy
We first recommend trying the blanket for up to 5 nights before deciding to return as it can take time for your body to get used to sleeping under a weighted blanket.
However, if you are not completely satisfied with your Groundd weighted blanket within 14 nights of receiving your order, you may return it to us for a full refund if it is returned in good condition as set out below. Note: Groundd does not cover the cost of return shipping.
Eligible refund conditions:
- Send us an email to start the return process
- Your return is notified and sent back to Groundd within 14 nights of first receiving your order
- Your order is returned in the original packaging with your order number on the outside of the box
- The products are in "like new condition" this means no pet hair, stains or other visible damage.
See next question for return address.
We donate the returned blankets so please understand that we cannot offer a full refund if your blanket is not returned in appropriate condition and needs cleaning. If cleaning is required due to pet hair, stains etc. your refund will be reduced by 25%. If major cleaning is required or the blanket is not in acceptable condition to be donated, then we unfortunately cannot offer a refund.
Eco-silk Bedding Return Policy
Groundd Eco-silk bedding are eligible for our 14 night trail.
Eligible refund conditions:
- Send us an email to start the return process
- Your return is notified and sent back to Groundd within 14 nights of first receiving your order.
- Your order is returned in the original packaging with your order number on the outside of the box
- The products are in "like new condition" this means no pet hair, stains or other visible damage.
See next question for return address.